Chandigarh, July 8 - A consumer forum here has ordered a beauty parlour to pay compensation of over Rs.10,000 to a woman who found the salon closed on the day of her wedding although she had paid the booking amount for bridal make-up.
On July 28 last year, Shivani and her sister Shruti paid an advance to Cleopatra beauty parlour here, to do their make-up on the day of Shivani's wedding, Nov 2.
Shivani attended two sittings at the salon Oct 20 and 29. However, when she reached there for the final make-up Nov 2, she found it closed.
'We reached the parlour at 3.30 p.m. but we were shocked to find its shutters down. We called the manager's number but he did not respond. We tried calling the landline numbers written on the receipt several times but nobody picked the phone,' Shivani told IANS Wednesday.
'We waited for over an hour outside the shop. We were very confused and worried as we had to reach home in time.